in

Cortado Community

April 2008 - .print Client 7.0 TCP crashes with certain printer drivers.

Last post 10-23-2008 0:54 by Support101. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 04-24-2008 15:17

    April 2008 - .print Client 7.0 TCP crashes with certain printer drivers.

    April 2008 - .print Client 7.0 TCP crashes with certain printer drivers.

     

    Operating System (server): Windows NT and higher
    ThinPrint versions: .print Client 7.0 TCP

     

    Symptoms

    With certain drivers the .print Client crashes either on normal printouts to network printers, using the ThinPrint preview or when opening the printer properties of the target printer from the preview.

     

    Problem / Reason
    There was problem accessing the printers device modes from the .print Client.

    List of known printer drivers:

    ·         HP LaserJet 10xx

    ·         HP Color LaserJet 2600n/ 3550

    ·         HP 4250

    ·         Canon CLC5151

    ·         Minolta Di2510

    ·          

    Solution / Workaround

    - Download “.print Client for Windows-Hotfix 7.01” from our website

    - Stop the running .print Client

    - Replace the executable (…\Program Files\ThinPrint Client\) with the new one.

     

    URLs

    - http://www.thinprint.com/?s=4319

     

    ThinPrint AG, Alt-Moabit 91 a/b, 10559 Berlin, Germany
    Phone: +49 (0)30 39 49 31-0
    Fax: +49 (0)30 39 49 31-99
    Internet: www.thinprint.com
    E-Mail: support@thinprint.com
  • 10-23-2008 0:54 In reply to

    Re: April 2008 - .print Client 7.0 TCP crashes with certain printer drivers.

    Other Known Printers:
     
    HP Color LaserJet 4600 PCL 6
    HP Color LaserJet 4650 PCL 5c
     
      
    Regards,

    Support101

    Cortado, Inc
    USA
    Fax: +1-303-942-7500
    Internet: www.thinprint.com
    E-Mail: Support.US@team.cortado.com
Page 1 of 1 (2 items)
Copyright Cortado AG, All rights reserved ·  Legal notes