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Citrix Created Printers + Thin .Print Printers = Duplicate printers

Last post 06-29-2008 19:25 by entsupport. 4 replies.
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  • 06-19-2008 18:22

    Citrix Created Printers + Thin .Print Printers = Duplicate printers

    Hi People...
     
    So some of my users have thin .print ICA installed and when they connect to my Citrix server they have two sets of printers, one from the Citrix Universal Printer setup and one from Thin Print. I know I can prevent printers from being mapped via the ICA connection configuration and \ or a Citrix Server Policy but I can't block this for everyone. If I do it by user, they might have thin print in the office but not at home. I need something dynamic that I can configure on the Thin Print clients \ host operating systems that will do the job OR something on the Citrix server that will be clever enough to know you have Thin Print and not to map the Citrix Universal Printers. I'm working on this and am sure someone else has run into this before.
     
    First post so when I get this up to speed, I'll give back the love!
     
    Thanks,
     
    Your Oracle.
  • 06-26-2008 14:30 In reply to

    Re: Citrix Created Printers + Thin .Print Printers = Duplicate printers

    I have done my citrix policies by IP range so that anyone logging on from certain IP ranges (where we have implemented Thinprint wont get citrix mapped printers) but if they were to go home say then they would get their home printer mapped through. You can also do the policies by Hostname if it is just specific machines?
     
    Hope that is a help? I couldnt think o fany other way of doing it.
  • 06-26-2008 17:47 In reply to

    Re: Citrix Created Printers + Thin .Print Printers = Duplicate printers

    IP wouldn't work incase the people who come onto site with laptops or desktops who don't need the thin print software. Additionally, some of these connections are over the WAN so their external IP address would change. I just can't believe others haven't had to deal with this issue. At the moment, I'm looking at the End Point Analysis Scanner to determine if the client is there but that requires an ActiveX component, SDK time, etc.

  • 06-26-2008 18:27 In reply to

    Re: Citrix Created Printers + Thin .Print Printers = Duplicate printers

    I suppose that is a conundrum. I havent installed the .print client on any individual machines rather i have a remote print server on site either a windows box or usually a SEH TPG60 gateway, then a central print server at HO. All the printers are created by the afore-mentioned Citrix policies (mapping from the central print server to the citrix sessions) and print jobs are sent down to the print server on site not the clients. This means no print drivers on the Citrix servers or the Client PC's/Thin Clients. All print processing and traffic occurs solely between the Central and remote print servers.
     
    The advantage of this is that it got round the problem you have for us. If a user attends a site with Thinprint they log into citrix and all the printers on that site are mapped by the policies for them to print to. If they go to a site without it or home then the citrix policy wont apply and their local printers will get mapped through.
     
    It is a different setup to how you have it and maybe abit of overkill if it is only for 1 or 2 users but definately overcomes the problem of roaming users.
     
     
  • 06-29-2008 19:25 In reply to

    Re: Citrix Created Printers + Thin .Print Printers = Duplicate printers

    This process is a pain and I'm desperate for a solution that solves it. For a while I was hoping the the Thinprint Java client would worth with Citrix Web Interface to handle offsite users, but it doesn't support Driver Free Native Printing.
     
    Maybe that's not a problem for you?
     
    entsupport
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