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TermServDevice Errors

Last post 08-13-2007 18:30 by danielc. 3 replies.
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  • 08-04-2007 18:29

    TermServDevice Errors

    Reply Contact
    We are currently using the 6.2 .Server engine on our terminal server.  All remote users are able to login sucessfully, and their local printers are mapped and are useable.  However, the event logs on the server consistently display driver unknown errors for each printer listed from their individual computers.
     
    Are the printer drivers used by all the remote users supposed to be manually entered at the server level?  Or are these errors to be disregarded?

  • 08-05-2007 2:50 In reply to

    Re: TermServDevice Errors

    Reply Contact
    Hi,

    may you please post an example error message?
    I suspect the Windows/Citrix printer mapping to generate the mentioned error as ThinPrint is not interested in the local printer driver (installed on the users PC) or at least won't create such an error message in the eventlog.

    ThinPrint AG, Alt-Moabit 91 a/b, 10559 Berlin, Germany
    Phone:    +49 (0)30 394931-0
    Fax:      +49 (0)30 394931-99
    E-Mail:   support@thinprint.com
    Internet: http://www.thinprint.com
    Filed under: ,

  • 08-07-2007 19:16 In reply to

    Re: TermServDevice Errors

    TermServDevices.jpg
    Reply Contact
    Note that this entry appears for each printer from each user's local machine.

  • 08-13-2007 18:30 In reply to

    Re: TermServDevice Errors

    Reply Contact
    Hi,
    as already assumed - this error is not caused by ThinPrint but by Microsoft Terminal Services.

    Please make sure you have turned off Microsoft printer mapping if you don't need it. Else, installing the mentioned printer driver would (hopefully) solve this issue.



    ThinPrint AG, Alt-Moabit 91 a/b, 10559 Berlin, Germany
    Phone:    +49 (0)30 394931-0
    Fax:      +49 (0)30 394931-99
    E-Mail:   support@thinprint.com
    Internet: http://www.thinprint.com
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