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Printers being created too slowly

Last post 11-01-2011 23:33 by Support101. 1 replies.
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  • 10-21-2011 14:19

    Printers being created too slowly

    Our environment is W2003 terminal services with ThinPrint 7.6. Our terminal servers have 100 concurrent users, each user on average has 5 printers. Users all log in within a 20 minute window. So we need to create 500 printers in a 20 minute window.

    Problem is that the printer creation within the spooler is taking 5-10 seconds per printer - so that is an hour and a half to create the printers!

    This is nothing to do with ThinPrint retrieving the printer details from the client - its simply the process of creating the printer in Windows - i.e. the spooler processing.

    We've had a peek with sysinternals and have seen that TP uses a mutex to ensure only one printer is created at a time by the spooler.

    Has anyone else come across this problem - i.e. taking too long to create printers - is there any way to speed it up?

    Why does TP only allow one printer to be created at a time? - can this behaviour be changed?

    thanks,

    Dave

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  • 11-01-2011 23:33 In reply to

    Re: Printers being created too slowly

    If you are running Server Engine or Application server engine, I would suggest to upgrade to our latest version 8.6

    You can also submit a support request for further troubleshooting.

    Regards,

    Support101

    Cortado, Inc
    USA
    Fax: +1-303-942-7500
    Internet: www.thinprint.com
    E-Mail: Support.US@team.cortado.com
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