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The client has rejected the print job. -- Error code: 80efea6e

Last post 04-03-2012 15:23 by Zane. 1 replies.
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  • 02-02-2012 15:53

    The client has rejected the print job. -- Error code: 80efea6e

    I have downloaded the file TPDE761.zip. I installed the print engine on my work computer and the print client (TPRDP_x86.msi) on my home computer. Everything seemed to install with no problem.

    I have installed the printer driver for my home printer on my work computer. (It is a Samsung CLP-315.) In the printer settings on the work computer, I have set the port to ThinPort.

    From home, I use Remote Desktop Connection to log onto my work computer. In the printer list on my work computer, I see a new iteration of the Samsung printer that I assume will print documents located on the work computer on my home printer. When I attempt to print, I get the following error:

    The client has rejected the print job.

    (Printer: Samsung CLP-310 Series on bc-=server#bclendenin:5, Port: ThinPort:, Document: Document, Error in function No. 0, Error code: 80efea6e)

    What do I need to do to make this work?

    Thanks

  • 04-03-2012 15:23 In reply to

    • Zane
    • Top 150 Contributor
    • Joined on 02-20-2012
    • Sydney, Australia
    • Posts 4

    Re: The client has rejected the print job. -- Error code: 80efea6e

    Ensure the ThinPort in the .print Engine Configuration is set to VCP (ICA & RDP) protocol. Disconnect/ re-connect via RDP session to your work computer and test printing.
    Please refer to the section ThinPrint Ports on page 22 of the Desktop Engine manual
    Systems Consultant, Cortado Australia
    E-Mail: support.apac@team.cortado.com
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